One cord of this old sash window is broken. I just see "Andersen" and "J68 5#23 5-81" on the balancer unit. Please help me identify the replacement part number. Thanks.
Paul from SWISCO responded:
December 1, 2022
Hello!
Based on your 5#23 stamp, I recommend the 24-531 Andersen sash balance. Take a look and let us know what you think.