Bob from SWISCO responded:
June 5, 2019
Thanks for posting. I'm afraid the number you cite is a generic Andersen code. The one we need is stamped on the tab on the side of the balance. I can sort of make it out in your fourth picture, but a clearer picture to confirm would be most helpful. To answer your other question, many Andersen balances work on either side of the sash; but I think it's possible this is a case where you need a different balance for each side of the sash. But once we have a clearer picture of the stamp code on that tab we'll know for sure. Many thanks. |
Bob from SWISCO responded:
June 5, 2019
Thanks for getting back to me. As it turns out, this is one of the balances that will work on either side. See our 24-1231. This is meant to replace Andersen balances that include the stamp code 1227. Let us know if you have any other questions! |