Bob from SWISCO responded:
April 9, 2019
Thanks for writing in. In fact, you can use our 24-837 to replace both balances, as this balance box is meant to replace any Andersen Sash Balances that include the stamp code 831, or '8#31'. Still, it was wise to check all the boxes despite the windows being the same size; with Andersen balances, you can never be too certain. Let us know if you have any questions. |