Andersen window balances U317P27

A contractor from Lovettville VA says:
May 21, 2012
I have a customer that wants to replace the balances in some of there older Andersen window it has only part # stamped on it U317P27 1275 Can you tell me which product number would work for these windows.

Thanks
Profile picture of Paul
Paul from SWISCO responded:
May 22, 2012
Thanks for posting! I see that one of the stamps you have on the balance box is 7P27. I think you should look at our 24-737, which can be used to replace balance boxes with the stamp 7 27.
A contractor from Lovettville VA says:
June 22, 2012
We received them and they don't look the same. The mounting holes of the old balance go right through the body (the center) of the old balance but the new ones dont have that. Can you please advise.

Thanks
Profile picture of Paul
Paul from SWISCO responded:
June 25, 2012
Please take a look at our tutorial video on how to install an Andersen sash balance. This may help shed some light on how best to install your new replacement.
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)