Andersen window sash balance

A home owner from Buffalo Grove, Illinois says:
We are in need of 5 of the above, however we can't match our numbers to anything you have listed. Can you find a match for the following: E27 9#31 6-85 11600 Andersen
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Tom from SWISCO responded:
We sure can. Based on your stamp of "9#31" I would recommend our 24-939 Andersen sash balance.
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