Paul from SWISCO responded:
February 3, 2014
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Tom from SWISCO responded:
February 4, 2014
Ah, I see. Yes, if the worm gear comes out when you remove the handle, then the entire operator has to be replaced. I'm afraid I cannot identify what you have based on this picture, though. I will need you to either remove the operator entirely (which will require you to remove the wooden trim, first), or open then window as wide as it can go and take a picture of the arms, as well.
Alternatively, you can browse through our selection of Andersen casement window operators and see if anything here matches. |