Anderson Casement Window Operator

A handy person from Milbank, SD says:
I am in need of a few operators and am not able to find them on your website. I've attached a couple of pics of one of them. The number on the operator is C-9400-1. I am in need of one left hand swing out and 2 right hand swing out. The date on the windows is 1995. Any assistance would be great.

Thank you,
User submitted photos of a window operator.
Profile picture of Tom
Tom from SWISCO responded:
Thank you for contacting us. We believe you have the older version of the 39-099 operator. You may need to use the 39-362 adapter plate being that your window is from 1995. The 39-362 adapter plate is used to help some andersen operators install on windows made in the time period between 1995-1998. Please take a look at the product and get back to us on your thoughts
A handy person from Milbank, SD says:
The arm on mine is 14" not 9". Do you have a different one that has a 14" arm from center to the pin?
Profile picture of Dave Sr.
Dave Sr. from SWISCO responded:
Ah, I'm sorry. See our 39-332 instead. Sorry about that! The same goes for the adapter, though. That's an important detail to consider.
Anatomy of a casement window
Anatomy of a casement window
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