Anderson Narroline sash balance

A home owner from Exton pa says:
October 6, 2020
Wanted to confirm correct replacement balance.

is it 24-R13-927 and is there a left and right? Both left and right have 927

11600-17 is stamped on the body of the left balance as well.

I think Ive used 24-R13-927 and L9 1327 to replace these on another window the same size.

The number 2-92 is stamped the window screen

Thanks for your help.
Robin







Thumbnail of the uploaded file named IMG_7513.jpeg
Thumbnail of the uploaded file named IMG_7514.jpeg
Profile picture of Bob
Bob from SWISCO responded:
October 9, 2020

Thanks for posting. If there's no digit like 'R13' stamped next to 927, which there doesn't appear to be in your photos, then I think you can just use our 24-939. This balance is meant to replace Andersen balances with the stamp code 927, with no 'L' or 'R' digits indicating handedness. That balance is non-handed, meaning it will work on both sides of the window. 
Andersen Sash Balance, 927, 931, 937, 939
Andersen Sash Balance, 927, 931, 937, 939
24-939
$54.20
How to replace an Andersen Window Balance
How to replace an Andersen Window Balance
VIDEO
WATCH >
Andersen's Narroline Sash Balances
Andersen's Narroline Sash Balances
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.