Anderson Sash Balance

A quick learner from New York says:
This is for a Bay window siz 32 X 39 rounded off all the numbers on it are as follow: 11600-17
BP 30 12127 9 86
3335455
I beleive its model # is either a 2832 or a 8670 it is a double hung window with the dble glass looking for replacement sash balance.
Thank you
Profile picture of Tom
Tom from SWISCO responded:
Hmm... I'm not sure what you have. I'm fairly certain that the key stamp here is "BP 30 12127 9 86," but we don't have anything that corresponds to that. Can I see a picture of that stamp? Sometimes seeing how the numbers are printed is just as important as the numbers themselves.
A quick learner from New York says:
Thank you here is the picture of the numbers for you if you need anything else let me know.
User submitted a photo of an Andersen window balance.
Profile picture of Tom
Tom from SWISCO responded:
Thank you! I knew I was on the right track. That's 12#27, not 12127. Believe it or not, that's an important difference. I recommend our 24-1231. This can replace Andersen balance boxes stamped with 12#27.
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 4-7 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at 856-317-6263 or at help@swisco.com.