Anderson Window Balance

A home owner from New Jersey says:
April 20, 2020
Hello looking for a replacement Anderson Window balance. Please see attached pics for cross reference.
Thanks
Justin
Thumbnail of the uploaded file named 0384F2A8-012D-4720-AA95-49BC66A92C1D.jpeg
Thumbnail of the uploaded file named B3E26FAB-6132-4775-9133-D58FF0D4BBFD.jpeg
Profile picture of Paul
Paul from SWISCO responded:
April 23, 2020

I believe you have a cottage window where the top and bottom sash heights are different. In order to ID the right balances for your window, may we have the visible glass size for both the bottom and top sash? We would need the width" x height". Thank you!
A home owner from New Jersey says:
April 23, 2020
Paul you are correct with the different sizes...
Here are the glass dimensions:
Bottom- 32.5"W x 36"H
Top-32.5"W x 24"H
Profile picture of Paul
Paul from SWISCO responded:
April 23, 2020

Thank you for these dimensions, they're exactly what we needed. Your balance stamped with "L13/1831" has been replaced with the more modern 24-L9-1327. The opposite of the sash will use the 24-R13-927. Let me know if you have any questions.
Andersen Sash Balance, L9 1327
Andersen Sash Balance, L9 1327
24-L9-1327
$54.20
Andersen Sash Balance, R13 927
Andersen Sash Balance, R13 927
24-R13-927
$54.20
How to replace an Andersen Window Balance
How to replace an Andersen Window Balance
VIDEO
WATCH >
Andersen's Narroline Sash Balances
Andersen's Narroline Sash Balances
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.