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Tom from SWISCO responded:
December 19, 2022
Those numbers unfortunately aren't relevant for identification purposes. There are several stamps printed on any given Andersen balance, and depending on what kind of model it is the right stamp could be in any number of different locations. As such, it's necessary to see a clear photo of each stamp printed on the box. I can then eyeball which one is the right number and recommend a replacement accordingly. |
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Tom from SWISCO responded:
January 3, 2023
There is no time limit on uploading photos. It's possible it was just a network error, or perhaps the photos were too large. The good news is that we don't really need photos at this stage. Thankfully, your operator had one of the easier codes to pick out: the key here is the "#" symbol, which tells me that you have a 623 stamp. That means you can use our 25-637 Andersen sash balance. This is designed specifically to replace any Andersen operator with a 623 stamp. |
