Anderson balance 9 27 -11

A home owner from Washington state says:
How do I identify which balance I need? the numbers on balance are 9 27 -11. I don't see that on your website. Thanks Chuck
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Tom from SWISCO responded:
Thanks for posting, Chuck. Please see our 24-939 Andersen sash balance. This can be used to replace balance boxes with the stamp 9 27.
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