Anderson balance replacement

Handy Person from Massachusetts
I have 200 series narroline double hung windows (size 3052) and need to replace the balance kits as several strings have broken. How do I know which replacement to order without taking the window apart first ?
4 Replies
Emily
Emily from SWISCO
SWISCO
Expert

Hi there!

I'm assuming you need an Andersen sash balance, correct? If so, we'll need you to take a picture of the stamps on your balance so that we can see them. That will tell us which balance you need.

Thank you! 

Handy Person from Massachusetts
So that short answer to my question is YES I need to take the window apart to get at the existing Anderson sash balance ? I would have thought there was an Anderson parts catalog that would have the info based on the window size. Is it worth me trying to reach out to Anderson directly ?
Emily
Emily from SWISCO
SWISCO
Expert

I'm afraid using window size isn't always accurate. We'd be happy to help but we'll need to see those stamps on your balance. The decision is ultimately up to you!

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