Dave Sr. from SWISCO responded:
April 22, 2015
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Dave Sr. from SWISCO responded:
April 23, 2015
Hey, Maggi, hopefully I can help explain. Your Andersen operator is an older version. It actually still has those two screw holes, except our new version has a plastic cover that exposes them to make for an easier installation.
The thing is, looking at your first couple photos, it seems that you do not use those front two holes because of the tile sill. That makes sense, since tile is harder to work with when it comes to screws. I think if you were to remove the plastic cover and wood sill trim, you will note that yours has the same hole pattern in the base as ours. Take a look at this video on replacing an operator in a wood casement window. This video features a different operator, but the principle of removing the wood trim remains the same. I think it will help you. In terms of the attachment at the end of the arm, it should pop off the track at the bottom of the sash. |
Dave Sr. from SWISCO responded:
April 23, 2015
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Dave Sr. from SWISCO responded:
April 23, 2015
It sure is. See our Return Policy for more information.
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Dave Sr. from SWISCO responded:
April 24, 2015
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Casey from SWISCO responded:
August 9, 2023
Dave Sr. recommended either the 39-094 or 39-150 depending on the length of the arm that moves the window sash, which was not specified in the original post. Handing for these parts is determined by the side of the base that the arm attaches to. Thanks for posting! Dimensions for 39-094
Dimensions for 39-150
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