Anderson casement window cranks

A contractor from Chicago says:
Hello looking for Anderson casement crank replacements . Need one of each of the following :1) 1 361 485 R 1 361 482 HCR 2) 1 361 485L 1 361 483 HCRPlease let me know what I should be ordering. The arm from center of pin( under glass) and center of screw (at crank base) is 14" see attached photos.
Request # 36448615
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Tom from SWISCO responded:

We have two operators that may work for you, depending on when your window was made. If it was made after 1999, then I recommend the 39-099. However if it was made from 1995 to 1998, then see our 39-343 instead.

A contractor from Chicago says:

Tom -

Since my window was made in 03 I will go with the 39-009. Question is that the arm on my window is 14" from center to center ( as shown in previous photo I submitted) on you spec photo of they 39-099 that arm shows 9" center to center will this still work for my window? 

Is the 39-009 the same for left and right?


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Dave Sr. from SWISCO responded:

Thanks for confirming. In that case, you should look at the 39-332 and 39-331 Anderson casement operators instead. These are also for windows made after 1999 and are for the left and right hand side. See if these are a better match.

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