Anderson door latch

Quick Learner from Greenlawn NY
Jun 3, 2024 7:34 pm
I ordered a replacement but I think I got wrong one. The attached photos are original part. I believe original part number is 125b-3. Hoping you can help me again. Thanks!
andersen thumb latch andsersen thumb latch
2 user uploaded images
6 Replies
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Quick Learner from Greenlawn NY
Jun 3, 2024 8:06 pm
Picture of latch itself
andersen lever andersen lever
2 user uploaded images
Emily
Emily from SWISCO
Jun 5, 2024 1:39 pm
SWISCO
EXPERT

Thanks for reaching out to us. I see that you ordered the 82-043. That would be my recommendation for the part shown here. Can you detail why you think it's the wrong part? 

Alternate view of 82-043
Alternate view of 82-043

Quick Learner from Greenlawn NY
Jun 5, 2024 3:37 pm
Just looks different than the original latch. However, the replacement looks to be right size. Just curious how to safely remove existing piece in door (pic attached). Was hesitant to use too much force as don't want to harm door. Any advice on good teqnique?
andersen mortise lock
1 user uploaded images
Emily
Emily from SWISCO
Jun 6, 2024 8:48 am
SWISCO
EXPERT

Thank you for confirming! Our 82-043 is just an updated version of your old latch. We also have a video regarding the removal of the lock shown here. I'll post that below.

Quick Learner from Greenlawn NY
Jun 8, 2024 11:32 am
Hard to see with sun glare, but success! Thank you!
andersen keeper andersen mortise lock
2 user uploaded images
Emily
Emily from SWISCO
Jun 10, 2024 8:01 am
SWISCO
EXPERT

Woohoo! I'm glad to hear the repair was successful. I'll be here if you need anything else!

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Products and resources found in this discussion
Andersen Tribeca Thumb Latch Replacement
Andersen Tribeca Thumb Latch Replacement
82-043
$12.87
Andersen Reachout Deadlock Assembly, 2-Panel
Andersen Reachout Deadlock Assembly, 2-Panel
82-037
$85.70
Andersen Reachout Deadlock Assembly, 4-Panel
Andersen Reachout Deadlock Assembly, 4-Panel
82-242
$98.90
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How to Replace an Andersen Sliding Door Latch
How to Replace an Andersen Sliding Door Latch
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