Anderson sash balance replacement

A quick learner from Los Angeles says:
I have several Anderson windows with broken sash cords and need help determining which parts to order. The glass size is 32.5 w and 21.75 hi.
Andersen balance
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Paul from SWISCO responded:
The number 527 you show corresponds to our balance box 24-531. Thanks for choosing SWISCO.com.
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How to replace an Andersen Window Balance
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