Andersen Sash Balance

A quick learner from Virginia says:
September 5, 2020

I need a right and left side sash balancer for my Anderson double hung window.

Not sure which part # I require.

There are 2 numbers as follows:

P1 13R 4 89

11600-17

Thank you;

Kevin

Thumbnail of the uploaded file named IMG_4526.jpg
Thumbnail of the uploaded file named IMG_4527.jpg
Profile picture of Bob
Bob from SWISCO responded:
September 9, 2020

Hey Kevin. This appears to be a 24-13R, which is meant to replace Andersen sash balances that include the stamp 13R. Note that this is a right-handed balance; for the left-handed counterpart, see the 24-13L. 
A quick learner from Virginia says:
September 16, 2020
I will require a right and a left.
Are you able to offer free shipping as other suppliers are ?

Thank you
Kevin
Profile picture of Bob
Bob from SWISCO responded:
September 16, 2020

Hey Kevin. All orders can be placed online through our store. Simply add the 24-13L and 24-13R to your cart by clicking "Add to Cart," and then click "Checkout" at the top right hand corner of the screen. Don't forget to set the quantity you desire for each. I am afraid we do not offer free shipping, but we offer a wide array of shippig options you can view when you input your zip code at checkout. 
Andersen Sash Balance, 13L, 12SL
Andersen Sash Balance, 13L, 12SL
24-13L
$54.20
Andersen Sash Balance, 13R, 12SR
Andersen Sash Balance, 13R, 12SR
24-13R
$54.20
How to replace an Andersen Window Balance
How to replace an Andersen Window Balance
VIDEO
WATCH >
Andersen's Narroline Sash Balances
Andersen's Narroline Sash Balances
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.