Anderson window balance

A quick learner from Hull, Mass. says:
November 7, 2017
i need a set of balancers for a 24" x 16", Anderson Narrow line each window size,
total 32 x 24
not sure what size i need...Any help?
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Paul from SWISCO responded:
November 8, 2017
The size of the frame is actually irrelevant. What is the visible glass width and height of your window sash?
A quick learner says:
November 9, 2017
Hi
Visible glass width is 24"
Not sure what you mean by height if
Window sash
I
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Tom from SWISCO responded:
November 10, 2017
Read that again; Paul is saying we need the width of the visible glass and the height of the visible glass.
A quick learner from Hull mass says:
November 10, 2017
Visible glass is 24" x 16 "
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Paul from SWISCO responded:
November 13, 2017
From your dimensions, you can use the 24-531 balance box.
Andersen Sash Balance, 519, 523, 525, 527, 531
Andersen Sash Balance, 519, 523, 525, 527, 531
24-531
$54.20
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