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Tom from SWISCO responded:
May 9, 2023
Removing the trim from the operator can be tricky if it's not something you've ever done before. Since this is Andersen, I'm assuming that we're talking about a wood trim. Can you verify? If so, then the video below will be of some help. This features a Truth brand operator, but if you skip to the :56 mark then you will see how we remove the wood trim. The same principle should apply to an Andersen window. |