200/574 Pivot Shoes

A handy person from tilt window house says:
I have old tilt windows and need pivot shoes for the top tilt windows. I did replace the pivots on the bottom window with 15-118 pivots. would the top pivots be the same? I have a broken pivot from the top window it has 200/574
on it and a 4. thanks
Profile picture of Paul
Paul from SWISCO responded:
Yes, the top and bottom would be the same.
A home owner from Charlotte NC says:
Hello, I am looking for an attached Spiral balance and bracket The number I found on the bracket is /200/574. I am not sure if this means anything or not. The window itself I was not able to locate a serial number. The balance itself measures "24 inches.I was told this is what I needed to replace in order for my windows to stay open. I have 6 windows that will not stay up as a result. They can tilt out if needed. Please see attached photos as I hope you can see the images I uploaded. I am in a bit of a time crunch so if someone can reach out to me asap would great! I am having hard time uploading my photos below, however I do have them on my email. If you can reach out to me and provide another option for me to send the pictures would be great.Thanks..Tiarra
Profile picture of Mike
Mike from SWISCO responded:
Tiarra, take a look at the 15-118 Pivot Shoe, as this is what the user above had identified for their 200/574 pivot shoes.
A home owner from Charolotte NC says:
Please see attached pictures of bracket and spiral balance I am looking to replace. I was not able to post my pictures when submitting my request online yesterday. Please advise asap as I am trying to order the part I need to meet an upcoming deadline. The balance measure 24 bracket about 2-1/2
User submitted picture of pivot shoe and spiral balance.
Profile picture of Paul
Paul from SWISCO responded:
Thanks for posting, Tiarra. For that pivot shoe, please look at our 15-015 and 15-045. Which one most closely resembles your own?

As for the spiral balance, I just need a bit more information from you before I can recommend anything. First, what is the diameter of the metal tube? Second, can you please confirm that the metal tube is 24"? Finally, please let me know the weight of your window sash.
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 4-7 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at 856-317-6263 or at help@swisco.com.