38-089 Arm length

Question

The screw holes on this are the right distance apart to replace the existing piece I have, but the other 5 in segmetn shown here is only 4.5 inches on my existing piece of hardware. Will that be a problem on my window, or just allow my window to open a little farther?

I'd add photos as well, but my browser is causing issues there. Thanks in advance for the help!

Tom · Accepted Answer

This is something we do see every now and then. We don't have an operator in your size, unfortunately, but the 39-089 should still work. I recommend trying it out as-is to see if it opens your window normally.

If you run into any issues, then the best solution would be to adjust the position of the bracket on the sash to make up for the difference. I've done this myself in the past and find that it works well. It will require drilling new holes, though.