Assistance identifying channel guide replacements

Landlord from 98126
Hello, I have multiple windows here in our Seattle area building that use these channel guides and we need to find replacements, can you assist?
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2 Replies
Emily
Emily from SWISCO
SWISCO
Expert

Hello there!

Thank you for reaching out to us. We can help supply this balance but it will have to be a custom order due to its configuration. The pulley wheel is built into the bottom fitting itself and this balance features an extended cord travel as well as a metal channel length ending in 7/8" which is what makes it custom. For example, the metal channel should measure 19-7/8" long. You can always measure and confirm, if you haven't already, since custom orders are non-refundable. 

Can you tell me the number of balances you're looking to replace? Please note that if the windows differ in size, they'll have different lengths and stamps that we would need to know as well. 

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