Dear Sir/MS.
Wife's window doesn't say up.
Removed window and one balance is broken (catch broke off string)
Had a problem with mine a year a ago so want to replace all 4.
The printed label on one of them is : 28 3 FX CMC 7
I measured the metal part and it's 29" - weird based on label info.
Could you set me up with 4 balances for the Atrium 5700 series window?
Regards and be well,
Bryan