Atrium

Hello,

We can supply your replacement balances but it will need to be a custom order due to the length, extended travel pulley system and unique combination of end attachments. To confirm the correct replacement, we'll need to see the clip at the end of the pulley cord. Please also confirm the number of balances that you need, with the minimum being two.

Before you order new balances, it is possible that you may just need a new top sash guide that holds the balance in place below the sash. I would recommend checking the balance for damage to determine if they need to be replaced. To identify the guide that you need, we would need to see an undamaged version removed from the other side or an identical window in the house. Thank you!