Good Afternoon,
We had Atrium windows installed when our condo building was constructed i 2007. I am wondering if you could help me identify the model name and number, please. Some or our residents, myself included, need parts. These are heavy duty, impact resistant, single hung windows. I know they were made by Atrium but I don't know much else. Any help you provide would be most appreciated.
Thank you!
Marco
Thanks for writing in! There is a chance that we can supply you with the replacement balances you'll need however, I'll need a bit more information to confirm. There is a stamp on the plastic tubing so it is likely that these will need to be a custom assembly.
I'll need to see a photo of the balance removed from the window as long as a photo of the entire stamp to determine the best possible replacement.
Please let me know if you have any questions in the meantime.
