Hi,
One of our Atrium windows falls off due to that the rope on one side of the channel balance is broken, and the other side of the rope is also wear out. we need a replacement for the channel balances. The number on the parts are "32 3 EX CMC 4" and "32 3 FX CMC 11", could you please help me to find the right parts for my window.
Thanks.
Dingjun
