Paul from SWISCO responded:
May 17, 2019
We can help you with a replacement pivot shoe, but we need a little more help from you first. You will need to remove the pivot shoe from the window and upload an additional photo of it removed from the window. We also need to know the width, height, and thickness of the pivot shoe. These measurements are important when determining a replacement part. |
Paul from SWISCO responded:
May 17, 2019
See the attached video below, this should help you remove the shoe |