Awing Window Does Not Close Completely

A home owner from Dubuque IA says:
After locating online correct awning window operator and installing it (39-069), the window still does not completely close.
Cleaned out debris, etc. Now, I'm wondering if the hinges are the problem. House built in 1960. Thanks!

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Tom from SWISCO responded:
The hinges very well may be the issue, yes. Try this: remove the operator completely from the window and try to operate it manually. If it opens and closes normally, than the 39-069 is the problem. If it still binds, then there is something else. Check to make sure the hinges aren't damaged or corroded and that nothing is obstructing the track.
A home owner from Dubuque says:
Thanks- I'll give that a try.
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