Dave Sr. from SWISCO responded:
February 24, 2015
Thanks for posting! Looks like you stripped out the gears on your operator. You will need to replace the whole thing. Is there any way I can see it removed from the window? I can only see the base, and we will need to see the arms that open the window before I can recommend a replacement. If you are unable to remove it, you could try opening the window and showing me the arms then. Let me know!
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Dave Sr. from SWISCO responded:
February 25, 2015
Yes! These photos are a huge help. Take a look at our 39-015 operator, which has two clips on the end of the arm that attach to the window sash. See if our dimensions line up with yours.
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