Tom from SWISCO responded:
April 15, 2020
This looks like a very old style casement window operator converted to use with an awning window. That's not a big deal, we still may be able to help, but I'd like a little more information before I recommend anything. Specifically, would it be possible for you to disconnect the end of the arm from the sash track? I want to see the shape and style of the bearing it uses to slide along that track. That will ensure that any suggestion we make will work the same way. Thanks! |
Tom from SWISCO responded:
April 17, 2020
You shouldn't have to remove the two screws. The wheel should come out of the track if you align it with that notch. The video below shows what I mean; this video obviously shows a very different operator in a very different window, but disconnecting the arm from the track follows the same principle. |
Tom from SWISCO responded:
April 17, 2020
Thank you! This is perfect, actually. That's just what I needed to see. I think you should look at our 39-002 and 39-001 operators. These are a slightly different style compared to yours, but the bearing at the end of the arm should fit in the same track the same way. It should also fit in the same installation holes in the frame, but you may want to check our measurements just to be sure of that. You can never be too safe. |
Tom from SWISCO responded:
April 20, 2020
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Tom from SWISCO responded:
April 21, 2020
Unfortunately, the products I suggested are not available in alternate finishes. I apologize for the inconvenience. |
Tom from SWISCO responded:
April 21, 2020
I don't believe that we do, no. These are very old parts and your options will be limited any way you cut it. |
Dave Sr. from SWISCO responded:
June 1, 2020
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Dave Sr. from SWISCO responded:
June 3, 2020
I'm sorry to say that we do not. These are very old style hinges that aren't popular anymore. An older, mom and pop type hardware store near you may still have something like this. |
Dave Sr. from SWISCO responded:
August 11, 2020
Looking at the locking handles on the web site, I can see that the 38-165 is indeed the closest to the one you need. The problem is in the gap between the base and the locking hook. The 38-165 gap is 3/8" wide yours looks a little wider possibly 1/2". One suggestion would be to file the inside of the hook to increase the gap distance. Also take a look at the 38-166, maybe this matches up better. I'm not sure that it will, but it's the only other part we have. The 38-165 remains the best option. |