Awning Window Help

Home Owner from Chicago
Oct 22, 2024 8:16 pm
I have awning windows on my home that are about 20 years old, plus or minus a few and I need some parts. I looked for a name of the windows and all I can find is a sticker that says Thomas Clad. I have about 5 windows where the crank is stripped thus not allowing the windows to open. The parts that are stripped on all the windows are the little round lock screw (that is what I think it is called) that is screws down around the crank piece that is protruding (this is where the handle attaches). I have looked everywhere locally and cannot find the parts. Do you carry these an if so, how much is each one. I cannot get the ones I have screwed back into the mechanism as they seem to be stripped. I appreciate any information you can reply to me with.
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2 Replies

Emily from SWISCO
Oct 25, 2024 12:59 pm


Hello there!
We're happy to look into this. Can you show us a photo of the window open so that the arms that move the window sash are fully visible? That will help us determine if we have a comparable match.