Dave Sr. from SWISCO responded:
January 13, 2015
Thanks for posting! We may be able to help, but I'll need more information. Specifically, I need to see your operator removed from the window frame. I will also need to know its general dimensions, including distance between installation hole centers and the size of the arms. See the video below on how to remove this kind of hardware. Thank you!
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Dave Sr. from SWISCO responded:
January 16, 2015
Thanks! Take a look at our 39-194, which has a 2-3/8" off set link arm. The bottom installation hole centers are also 1-3/8". Let me know if that is the one you need.
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Dave Sr. from SWISCO responded:
February 5, 2015
I'm sorry to hear it didn't work. I'm actually surprised the 39-194 didn't work. It's the only operator we have with your dimensions that has an offset arm. Even if the offset isn't as dramatic, link arms usually have a little give, so you could get away with more than you normally could. Were there any other significant differences, or was it just the offset on the link arm?
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