Awning crank replacement

A home owner from Ohio says:
Please help
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Dave Sr. from SWISCO responded:

Thank you for sharing your photos with us. I can not get the best look at your operator, or its arms with these photos. And I am not sure what the measurements are in your operator. I made a list of possible replacement operator options on this page based on what I could see in your photos. Go through each one and see if any of these make a good match for you. 

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How to Replace an Awning Operator
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