Awning operator replacement

A quick learner from North Carolina says:

All the dimensions match up with your part no 39-280 except your 2.5 dimension and the 3/8 dimension. My link arm is 2 1/8" on center and the hole is 3/16". Top to bottom screw ho,es are 5-3/16". What do you recommemd?

Thumbnail of the uploaded file named IMG_1559.JPG
Thumbnail of the uploaded file named IMG_1560.JPG
Thumbnail of the uploaded file named IMG_1561.JPG
Profile picture of Tom
Tom from SWISCO responded:

I don't think the link arm length will matter too much; awning window linkage allows a certain level of play and you can get away with a difference in that measurement. The hole size is another matter, however. The bad news is that I couldn't find anything with a 3/16" hole. It may not be a size that's made anymore. I also think our 3/8" might be a bit too big to feasible use as a substitute.

The only other operator I was able to find that's similar is our 39-017, but the hole is still off at 5/16". I'm not sure if we have anything else that can work as a replacement. Your operator may just be too old to get a hold of anymore. I am sorry we cannot offer a better option.

39-280 : RH Awning Operator, 3/8
RH Awning Operator, 3/8" Hole
39-280
$20.58
VIEW >
How to Replace an Awning Window Operator [1080p]
How to Replace an Awning Window Operator [1080p]
VIDEO
WATCH >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 4-7 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at 856-317-6263 or at help@swisco.com.