Awning window operator

A home owner from Illinois says:
Do you have a replacement for this operator? The current one Will open but won't close all the way. Seems gear inside is stripped.
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Tom from SWISCO responded:

We might be able to help, but your style is a bit old. If we can supply this then our part may not install the same way. To confirm, can you remove yours from the window and show me a photo of the link arm? That is a very important detail and will allow us to determine if we have a working option.

How to identify casement and awning operators
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