Awning window replacement

A home owner from Des Plaines IL says:
I need to replace one group of awning windows. The hand crank doesn't work and I need to replace both slides. Do you have replacement parts for these?
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Dave Sr. from SWISCO responded:

Thank you for writing in your question. You mention that your crank is not working. If that in fact is the case, we will need to see photos of the complete operator. We will not be able to supply replacement parts for the linkage. Once we see your complete operator, we will search for possible replacement options.

A home owner from Des Plaines IL says:
Thank you for your reply. Here is a photo of the complete operator. Please let me know if you need any other photos.
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Dave Sr. from SWISCO responded:

I'm afraid that we couldn't find anything quite like this. Could you perhaps use something like our 39-346? Look over our dimensions and let me know what you think.

39-346 Jalousie operator replacement kit
39-346 Jalousie operator replacement kit
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