BALANCE PARTS FOR ACCENT WINDOW

A home owner from Rio RANCHO says:
TRYING TO LOCATE BALANCE PARTS FOR ACCENT WINDOW
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Casey from SWISCO responded:
Can you send us some photos of the parts you are looking to have replaced? Having the measurements and dimensions also would be very helpful.
A home owner from rio rancho new mexico says:
yes, but I will have to remove the window, and won't be able to do that until tomorrow. I will send.
Thank you very much for your assistance.
John
A home owner from Rio Rancho new mexico says:
Uploading a picture. Btw the window manufacturer is accent windows, Denver, Colorado springs
coil balance housing
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Paul from SWISCO responded:
This coil balance pivot is our 15-087, with two upper 15-086 tandem coil housings. They look fine. It must be the Series 180 coil springs inside that are broken. You will need to remove them, open the nylon housings to get the spring weight numbers your sash is using. The number on the coil tells you which spring in the Series is the right one for you.
A home owner from Rio Rancho NM says:
Thank You very much. Now I have a starting place, I really appreciate this help.

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