BB740 window parts

A quick learner says:
March 29, 2021
I have a broken pivot shoe which has a black cam
meas. 1 15/16 x 3/8 x 15/16. Would I use
pn 15-045? And can I test a spiral balance to see if is still good. On the side with the broken pivot shoe the tip is recessed inside the tube. The spiral balance is 30"x 5/8".
Should I replace both spiral balances and pivot shoes. The tip is green and the sash weight is 29 to 30 pounds.
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Tom from SWISCO responded:
March 31, 2021

I agree, the 15-045 looks like a great match, especially if the size is the same.

You may not need new balances. If you think their springs are failing then you can always charge them with a tool like our 75-006. The video below will go into more detail as to how you can do this. 
Pivot Shoe, 3/8" Thick
Pivot Shoe, 3/8" Thick
15-045
$1.85
Spiral Balance Charging Tool for Tilt Windows
Spiral Balance Charging Tool for Tilt Windows
75-006
$9.97
How to replace a tilt window spiral balance.
How to replace a tilt window spiral balance.
VIDEO
WATCH >
How to Remove a Pivot Shoe (Cutout Method)
How to Remove a Pivot Shoe (Cutout Method)
VIDEO
WATCH >
Swisco's 15-045 Pivot Lock Shoe
Swisco's 15-045 Pivot Lock Shoe
VIDEO
WATCH >
How to remove window pivot shoes
How to remove window pivot shoes
VIDEO
WATCH >
Anatomy of a tilt window
Anatomy of a tilt window
VIDEO
WATCH >
How to adjust a spiral balance on a tilt window
How to adjust a spiral balance on a tilt window
GUIDE
READ >
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