BFS window balance cap

Question

Hi there! I just bought a couple of channel balances from you and forgot I needed a few of these caps! Any idea if you have them (or if not, where I should look)?

Jasmine · Accepted Answer

Thanks for posting! The part you are searching for is the top sash guide. I am confident we can provide you with a replacement, but I'll need to see the part removed from the window to confirm.

Take a look at the video tutorial below for instructions on how to remove/install them.