I have one garden window , need 4 pcs 13" L and 5/8" W channel Balance , which item I can replace it ,
thanks
jessica
BSI 12 A Window Channel Balance

Home Owner from lynnwood wa 98036
Jan 13, 2025 1:37 am
4 user uploaded images
4 Replies

Jasmine from SWISCO
Jan 13, 2025 12:57 pm


Hi Jessica,
Thanks for reaching out to us! Are you able to provide a photo of a balance with an undamaged bottom shoe? I am confident we can provide you with the balance replacements you need and the shoe is important for identifying the right one.
Please feel free to reach out with any other questions you might have.

Home Owner from lynnwood wa 98036
Jan 13, 2025 5:14 pm
Thanks
4 user uploaded images

Jasmine from SWISCO
Jan 14, 2025 8:47 am


Thanks for the additional photos. Your balances can be replaced with either the S351-13 or the S390-13. You'll need to confirm the shoe depth to determine which series is the best replacement.
The 1210 stamp option should work for your repairs. A pair will support a sash weighing 3 to 6lbs.

Comparison of the S351 and S390 balance shoes.
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