Balance

Question

Hi, I need 6 of the yellow one, which is 37 inches
And 2 of the orange one, which is 25 inches please.
And I need 2 of each the pivet shoe comes with them please
Thank you.

Bob · Accepted Answer

Thanks for posting. I'm sure we can replace these spiral balances for you and the pivot shoes, but we'll need a little more information. First off, you'll need to confirm the diameter of the metal tubes. It should be either 3/8" or 5/8'. If it's 3/8", you have the Series 900. If it's 5/8", you're looking for the Series 600. Based on the color of the 37" balance, I suspect you're working with the Series 900, since the S900-37 has either white or yellow options, but it doesn't hurt to confirm to be safe.

You then have to choose a color tip option, which determines the strength of the balance. Assuming you do have the S900-37, that color might be yellow; but it could just as easily be an off-white. The best thing to do would be to obtain the exact weight of the window sash. Once you have that exact weight, you'll know whether or not you need a yellow or white tip option. The white tip will support a window sash in the weight range of 7 through 22 pounds, while the yellow will support 24 through 34 pounds.

For your 25" balance, it's a bit more straightforward--that's just a faded red tip, and that's the color to choose once whether it's a S600-25 or S900-25.

Finally, for the pivot shoes--there's actually loads of different pivot shoes that work with these balances. The best thing to do is to remove an undamaged one and show us a clear picture, and also provide us its width and thickness. That should help narrow down your options. The video below shows how to remove and replace pivot shoes used with spiral balances. Let me know if you have further questions.