Balance 2830 for hinged window

Thanks for contacting us, Cathy. We can replace this balance, but it will have to be a custom order due to its configuration. You have a very specific, asymmetrical balance for a hinged type hung window.

When I say "asymmetrical" in this case, what I mean is that the balance on one side of the window is different than the balance you're showing in your photos. The balance in your photos specifically has our 19-008 top and 15-025 bottom nylon fitting. The other balance will have out 19-008 top and NO bottom fitting at all.

In addition to that, the balance on the other side will have a different stamp printed on the metal channel. I suspect it's 2840, but I'd like you to confirm.

Please review this information and let me know if it sounds good to you. If so, please tell me how many of each balance you need and I can email you an order link and price quote for each one.

Hey, Cathy. Can you confirm that stamp? I'm looking at your picture and it says 2730, not 2830.

You're also still showing us photos of the balance that has the 15-025 shoe. The other balance in the window won't have this shoe and will have a different stamp. Can you tell me what that stamp reads? 

Thanks! Were you also able to get the stamp on the balance that doesn't have its shoe? They should be different. If they're not different, please tell me.

Okay, so what I'll do now is send you an order link and price quote for a 28" long balance with a 19-008 top, 15-025 bottom, and a 2730 stamp. However, if you wanted to order balances for the other side of the window, it's important that you understand that it won't be the same. The other balance will have no shoe and a different stamp. We would need to square that information away before we could proceed.

Sure thing! I'll shoot that over right now.