Bob from SWISCO responded:
October 22, 2019
Thanks for writing in. We can replace this balance for you, but it will have to be custom made due to its unique design. I am sending you an email with a custom link to order (2) of these balances. Let me know if you have any other questions. For your Top Sash Guide, I'm honestly not familiar with its design. If it's 5/8" deep and 9/16" wide, it's possible that our 18-008H might work as a substitute. Take a look to start and let me know if you think. |