What Balance Do I need

A handy person from USA says:
The tube is 28" long and 3/8" wide. There is NO colored plastic tip to identify. I DID take the tube out of the window frame before I took this picture. I also pasted a copy, from my cart, of the 2 latches I want to order.

I've already set up an account, using this email address.

Which tube(s) part do I order?


User submitted a photo of a window balance.
Profile picture of Tom
Tom from SWISCO responded:
Hey, Phillip. If the diameter of your spiral balance tube is 3/8", then you should consider our S900-28. As for the color of the tip, you'll have to weigh your window sash and compare it to the weight rating chart shown for the S900-28 to determine the best option.
A home owner from La Luz, NM says:
Thanks for the help. I just ordered 2 of these and 2 latches.
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