Balance Assistance

Question

I need assistance in picking the correct balance.

Window: Single pane, Single Hung Aluminum Non-Tilting Installed new in 1996 in North Central Florida
Sash Size is 51in W X 28in H Weight 17.4lbs

Balance resembles Series 380 or 385
Both balances are identical, with a broken pulley on one unit

Channel length is 27" (metal only)

Channel Width is 9/16"

Bottom Shoe Depth appears to be 7/8" (images attached)

Only Markings on unit is: 26 3 EO Caldwell

Any other pictures or information needed, please let me know. Ready to order ASAP.

Emily · Accepted Answer

Hi there!

We can help supply this balance configuration but it will need to be a custom order since your shoe is 7/8" deep. We will be using a 27" metal channel with the 19-005 top, 15-029 shoe and 2630 stamp to match what you show here. With that being said, I'm going to email you a purchase link and price quote for 2 balances that you can use to place an order on our website. If you'd like to make any changes or had any questions, just let me know right here on this page and I'd be happy to help.