This part sits in frame of window to catch bottom of balance. Its is for 1/2 Balance. Top is 1/2 by 5/8. Approximately 1 1/2 inch long, but the bottom is broken where it screws in frame. Inch 1/4 to broken screw hole.
Thanks for your help. The balances you helped me with fit, but won't catch, because this is broken also. Thank you, again
5 Replies
Tom from SWISCO
Dec 8, 2016 2:00 pm
Thank you for posting. It appears that you have a Norandex side load window that uses our 18-161 top sash guide. Take a look at that and get back to us with your thoughts.
Quick Learner from Fort Myers, Fl.
Dec 12, 2016 8:32 am
I have ordered the part you suggested. Thank you for all of the advice to fix my windows. With your help I have saved $1500.,because we were looking to replace them.
Easy fix when you have help. Thnaks
Tom from SWISCO
Dec 14, 2016 9:41 am
It was our pleasure. Thanks again for ordering with us, and please let me know if you ever need anything else.
Quick Learner from FL
Jul 22, 2025 5:48 pm
I have had 20 of those norandex top sash guides break from my original windows. The windows sound like a shotgun going off when those clips break. It also causes a lot of damage to the balances as they break or bend when they hit the top frame with so much force after the guides fail. I have purchased 20 of your replacement guides part No. 18-161. I am hoping the replacement guides are more durable than the originals shipping in the norandex windows.
Related Products
Related Videos
Password Reset
Enter your email address and we will send you an email to get you started on reseting your password.