Balance ID

Quick Learner from USA
Please assist with replacement.
3 user uploaded images
5 Replies
Quick Learner from USA
If it helps, these are from a Pella 10 Basic New Construction, installed June 2013, Single Hung Tilt in window.  Thank You
Tom
Tom from SWISCO
SWISCO
Expert

Hello! I believe we can supply this balance, but it may need to be a custom order due to its assembly. Before I say anything for certain, can you first show me a photo of the hole or slot that takes the hook? It should be near the top of the window frame. That will allow me to determine the most efficient possible solution for you.

Quick Learner from USA
Got a photo, looks to be about a 1/4" square hole. This "Thread" format doesn't  look my Email page I do not know how to send picture on this, I would need an Email address.
Tom
Tom from SWISCO
SWISCO
Expert

That's okay, I think I can work with that! If it's a perfectly square hole then this project is going to be a LOT easier than it might otherwise have been.

To start, my recommendation for the balance is going to be our S795-32 with a 32E stamp option. This appears to match your assembly quite well except for two major details.

The first is the size of the bottom "T" shaped shoe. Your shoe looks much smaller than ours, probably 1" compared to our 1-1/4". I suggest buying our 15-194 separately, and then swapping the shoes out once you get them. They just clip on and off so its very easy.

The second issue is the attachment at the end of the cord. Yours is a hook, rather than a screw tab like ours. However since your attachment hole is a square, then you should be able to pop in our 26-200 screw plug (sold separately). This fills that hole and allows you to screw our balance in, no alterations necessary. 

We have a few videos on both points that you may find helpful. I'll share them below.

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