Hello - I am in need of two balances and was hoping you can help me identify which ones to order. Please let me know if you require different pictures or any other information.
Thank you,
Ray
Balance Identification Help
Home Owner from Bonita, CA
Feb 28, 2026 5:24 pm
5 user uploaded images
6 Replies
Bob from SWISCO
Mar 2, 2026 12:00 am
Hey Ray. I am sure we can help, but first, can you confirm the length of the metal channel, not including the end nylon attachments? Also is there any stamp on the metal channel you can show us? We should be able to narrow it all down.
Home Owner from Bonita, CA
Mar 2, 2026 6:09 pm
Hi Bob - Not including the nylon attachments, it measures 31".
It is stamped: 3020 , BSI , PJ (pic attached)
Thank you for your help and please let me know if I can help with any other info.
Ray
It is stamped: 3020 , BSI , PJ (pic attached)
Thank you for your help and please let me know if I can help with any other info.
Ray
1 user uploaded image
Bob from SWISCO
Mar 3, 2026 4:07 pm
Thank you for getting back to me. Your balance looks like a match for the S380-31, S385-31, or S378-31. The important difference is the depth of the bottom shoe, so you'll have to measure as shown below to determine the best match. See the diagram below.
For a stamp option choose 3020.
Comparison of the S378, S380 and S385 balance shoes.
Home Owner from Bonita, CA
Mar 3, 2026 5:33 pm
Just ordered a set. Thank you again for your help - I appreciate it.
Have a good day!
Ray
Have a good day!
Ray
Bob from SWISCO
Mar 5, 2026 3:14 pm
Glad I could help Ray! Do let us know if you have further questions.