Balance Option Not available

A home owner from Zephyrhills, FL says:
I am attempting to replace the 1/2 inch wide channel balances on two Alcan windows in my home. I have determined that I need the 19-005 Series 380 balance. The Length is 24 inches. The problem I have is the number stamped on the old balance is b 2305. The option on your site start at 2310, 2320, etc. So I am not sure what to order. Any assistance that you can provide is most welcomed. Thank you, Gary
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Tom from SWISCO responded:
I'm not familiar with that stamp! Your best bet is to simply weigh your sash and cross-reference that weight to the list of options we have under the S380-24.
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